| Router Setup |
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 Why does the router's setup page shut down unexpectedly ? |
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If one of the pages appears incompletely in the router's setup pages, please click on Logout item on the Main Menu before shutting it down. Don't keep it working. Then, close Internet browser and open it again for going back to the previous page. |
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Why can't my USB devices and LAN ports work properly after setting the DHCP ? |
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There are two rules over here.
Rule1: After connecting USB devices, please reboot your Router.
Rule2: Before finishing the DHCP setup, please don't connect any computer to LAN ports,
because the conflict of having the same IP may occur and cause some computers
a lot of trouble.
Notice: Make sure that you always click on the Apply button after configuring each
setting. And in order to let other LAN ports work properly, please reboot
your PC. |
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I don't know how to configure DHCP. |
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DHCP is commonly used in the large local network. It allows you to manage and distribute IP addresses from 2 to 254 throughout your local network via the router. Without DHCP, you would have to configure each computer separately. It's very troublesome. Please Open Internet browser > Input 192.168. 1.1 in the website blank field > Select DHCP Server under the IP Config Menu . |
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How do I upgrade the firmware of router ? |
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Periodically, a new Flash Code is available for the router on your product supplier's website. Ideally, you should update the Flash Code using Firmware Upgrade on the System Management menu of the router. |
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My router cannot connect to the ISP ? |
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There are three possible solutions.
• Check the Cable/XDSL modem is power on.
• Check the Cable/XDSL link light is on to verify a good physical connection.
• Check the WAN port LED to verify if the Cable/XDSL modem is connected to the router:
If your ISP Login method is following, please make sure the username and password are correct or not. If your ISP is using dynamic IP addressing (DHCP) then the DHCP protocol does not have the authentication feature. Some Cable service providers often use the following to determine user's identification. |
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Why is that I can ping to outside hosts, but cannot access Internet websites ? |
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Check the DNS server settings on your PC. You should get the DNS servers settings from your ISP. If your PC is running a DHCP client, remove any DNS IP address setting. As the router assign the DNS settings to the DHCP-client-enabled PC.
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The router couldn't save the setting after click on Apply button ? |
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The router will start to run after the setting finished applying, but the setting isn't written into memory. Here we suggest if you want to make sure the setting would be written into memory, please reboot the device via Rebo ot under System Management directory .
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